Due to our unparalled customer service, many satisfied clients have written letters of thanks and some greatly appreciated reviews. Here are just a few:
"My sister and I were joint owners of the property Lance sold for us in Central Austin. Honestly, he was our best-ever experience with a realtor. Not only did Lance know the Austin real estate sales market completely, but he was always willing to go "above and beyond" to handle whatever was needed to sell our property. Since we lived away from Austin, all our interactions occurred over the phone --we never met him in person. But Lance ALWAYS answered the phone promptly and courteously and was patient, kind, and knowledgeable responding to our questions. It was very reassuring to know he was only a phone call away for an immediate response. We'd definitely recommend him to anyone buying or selling a property in or around Austin. We can't say enough kudos to him or thanks for the successful sale of our home! From our experience selling other properties in Austin, he's our best realtor, by far. We'll definitely use him again."
--Diane Bennet
"We could not be happier with our experience with Lance and Holly. They have been a wealth of knowledge and guidance throughout the process of purchasing a home. They are incredibly responsive, thoughtful, and strategic. They negotiated hard and saved us a bunch of money. And they are warm, genuine people who made the adventure more fun. Our plan is to keep them as realtors for life :)"
--Mike and Mindy Graves
"Couldn't have asked for a better Realtor team for the selling of our old home and purchasing of our new home. One of the greatest things they did for us specifically is the night before our house photos were going to be done, the stager made a huge "to do" list for us to get done the night before. Knowing my wife was working late that night, Lance and Holly both showed up to personally help me get that list done. That right there showed me exactly how dedicated they were to being successful in the selling of our property. Thanks again!!"
--Dustin and Lisa Prien
"Having recently moved to the Austin area, Lance was an invaluable resource during our home search process. He has a depth of knowledge of the area and of home ownership in general. Throughout our buying process, he was responsive, honest, and thorough. And his great service didn't stop at closing. A couple of months after we moved in, Lance reminded us to complete the homestead exemption which had slipped under our radar. That provides just a glimpse of the level of service he provides."
--Jhovanny & Patricia Germosen
"Couldn’t ask for anybody more responsive than Lance. Also, he has an excellent network of top notch contacts for various services that may be required during the buying process."
--Cedar Park buyer
"If you need to buy, sell, or rent a home, Lance is your man! He is very responsive to our phone calls/emails/texts. We have busy schedules and he is always able to meet us at our convenience. He is very easily approachable and is always ready to answer any questions we have."
--Cedar Park seller
"The experience I had with Lance was absolutely above and beyond. . . . Now I'm in the perfect home, and love the area! Lance has great attention to detail, and only showed me homes that fit my needs and price range; not wasting my time steering me to a home that wasn't within my budget. I would highly recommend Lance, his professionalism and expertise made me feel like he was really working to get me the best price and made the process seem flawless."
--North Austin buyer
"My husband and I, new to the Austin area, happened upon Lance and his wife, Holly, when we popped into a ReMax agency while house hunting. It could not have been a more fortunate meeting. Right from the beginning, Lance and Holly were warm, welcoming, and eager to help. The housing market in the Austin area was so diverse and overwhelming to us, but Lance and Holly took the time to really listen to what we were looking for. They scouted out neighborhoods and developments, met with builders to see which ones built the type of home we were looking for, and compiled resources for us to look through. Even more importantly, they became our first friends in the area, truly caring about how we were and how we were settling in. We decided to build and both Lance and Holly stayed involved in each step, meeting up with us whenever we had a walk through or inspection, taking copious notes and making sure each of our concerns was addressed satisfactorily by the builder. They were as concerned with the process as if it was their own home they were building. Both Lance and Holly were very quick to respond to any questions or concerns that we had and they helped make the transition to a new state less stressful. We cannot recommend them enough. If you are looking for genuine, ethical, compassionate, and involved realtors, you need to call Lance and Holly."
--Nathan & Tara Diercks
"Where to begin? The homebuying process can be a scary and complex thing for first-time buyers like we were! It's one of those things that you just don't really understand until it happens to you! We were just as nervous as we were excited. From the very beginning Lance and his wife Holly were amazing. They really know the area well and showed us many sites before we found the right fit at the right time. From every question we had to every house we looked at, their team effort exceeded every expectation we had. They really went the extra mile at every step. We always felt like we were in good hands, as they are very efficient at taking care of all the little details for their clients and working well with all the other party's involved. We really appreciated their help and insights, and we highly recommend their services! Thanks guys!"
--M. Solis
Lance Arnaud
lance@austinexclusiverealty.com
If you are ready to start your buying or selling process
give us a call. We're happy to answer all your questions.